Word of mouth is back
Apr 21, 2009 Author: Ann | Filed under: Brand, Customer Service, Marketing, StrategySeth Godin mentions that 90% of our business will come via word of mouth or digital marketing by 2011. Couldn’t agree more. Wrote something similar myself on 3rd April. To see his full blog click on the link below:
http://sethgodin.typepad.com/seths_blog/2009/04/sixty-to-zero.html
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