In October I had to queue to get into the Likeminds Conference in Exeter. This time I was one of the many getting kicked out by Scott Gould at the end of the night!

Well they went and did again didn’t they? The organisers, speakers and delegates raised the bar without creating one! “People to people” was the focus of this full day conference which threw up just as many questions as answers, but that’s the point.

There were particular vibrant and engaging presentations from Jonathan Akwue, Joanne Jacobs, Olivier Blanchard and the irrepressible Chris Brogan. Even the thought of Chris stood on stage in his Superman underpants did nothing to dissuade the audience (sorry you needed to be in the room to get that one!)

There was nothing irksome about the day. Superbly organised with a truly community feel, we all felt a little bit human again. The key lightbulb moments;

1. “When you give people a voice, you have to be prepared for what they are going to say.” Jonathan Akwue. That one  is for all you leaders out there!

2. “Understand, participate and then lead.” John Bell. Yep you got to eat an elephant in bite sized chunks.

3. “Having a prescence in social media is worthless unless you do something with it.” Olivier Blanchard. You know sometimes a blinding flash of the obvious is so bloomin’ powerful.

4. “You have to make people feel special.” Chris Brogan. Many of us commented we did feel special!

The buzz in the room was inspiring and so positive, there were obviously no Daily Mail readers in sight! People talk a lot about the social media hype. I’m curious to what they mean by that. Social media for many businesses is the Titanic’s iceberg and its no good re arranging the deckchairs on the old ship anymore. Its a difficult time for many companies. But, perhaps by humanising the relationships we have with people, we can actually thrive.

This conference showed that even in six months not just the technology has moved on, but so has our thinking. It can’t be taken as a token gesture, its serious stuff and it has serious implications. Miss the next one? Er no!