Your people want the following:

1. To be part of something that matters

2. To do meaningful work

3. Be led not managed

4. Authenticity not selfishness

5. Influence not authority

6. Truth and ‘real’

You manage objects, processes, IT systems, procedures, quality, operations. Anything that involves people requires leadership skills, behaviour and attitude. Anything less results in you making your life a lot harder than it needs to be.